Privacy Policy

Introduction

At Offbookd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling platform for casting professionals.

Information We Collect

Account Information

When you sign in through Google OAuth, we collect:

• Your name (if provided in your Google profile)
• Your email address
• Your Google user ID

Note: We do not currently access your Google Calendar data, files, or contact lists. Our Google OAuth integration uses only basic profile scopes (openid, email, profile).

Billing Information (Agencies)

For agency subscriptions processed through Stripe, we collect:

• Customer name and email
• Card brand and last four digits (tokenized and stored by Stripe, not us)
• Subscription status and billing history
• Invoice and payment information

Usage Data

We collect information about how you use our service:

• Pages you visit and features you use
• Actions taken within the platform (aggregated for analysis)
• Server logs and error logs for system maintenance
• Session cookies for authentication and CSRF protection

How We Use Your Information

We use your information to:

• Provide and maintain our scheduling service
• Process billing and subscriptions
• Authenticate your account and prevent unauthorized access
• Provide customer support
• Improve our product and develop new features
• Comply with legal obligations
• Send important service-related communications

Information Sharing and Disclosure

Service Providers

We share information with trusted service providers who help us operate our business:

• Stripe: For payment processing and subscription management
• Google: For authentication services

No Sale of Personal Information

We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes.

Data Retention

We retain your account and billing information for as long as your account is active and as required by law. Upon request, we will delete or anonymize your personal information where feasible, subject to legal retention requirements.

Your Privacy Choices

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of non-essential email communications

To exercise these rights, contact us at hello@offbookd.com.

Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using our service, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us: